Privacy Policy

Who we are

This website, bookmokan.com, is operated by Mokan Tur Turizm Seyahat Travel Agency ("Mokan Travel", "we"), a TÜRSAB-licensed travel agency based at Istanbul Airport, Arnavutköy, Istanbul, Turkey. This policy explains how we handle information collected through this site.

Information we collect

We collect the details you submit through our contact and partnership forms - such as your name, company, email, phone number and message - and basic technical data (e.g. IP address and browser type) that your device sends automatically.

How we use information

• To respond to partnership and inventory-access enquiries;
• To provide and administer partner accounts and services;
• To maintain the security and performance of the website;
• To comply with legal and regulatory obligations.

Legal basis

We process enquiry data on the basis of your consent and our legitimate interest in responding to business requests. You may withdraw consent at any time by contacting us.

Sharing

We do not sell personal data. We share information only with service providers that help us operate the site and our services, and where required by law.

Data retention

We keep enquiry data for as long as necessary to handle your request and our ongoing business relationship, then delete or anonymise it.

Your rights

Subject to applicable law, you may request access to, correction of, or deletion of your personal data. To exercise these rights, contact us using the details on our contact page.

Cookies

This site uses only the cookies necessary for it to function and to remember your language preference. We do not use advertising cookies.

Contact

For privacy questions, email [email protected] or write to us at the address listed in the site footer.